Privacy Policy
Effective Date: 2/13/2025
At Rabbit Hole Creek, located in Missouri, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit and make purchases on our website.
By using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our site.
Information We Collect
We collect both personal and non-personal information when you interact with our website.
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Personal Information: This may include your name, email address, shipping and billing address, phone number, and payment information, which we collect when you make a purchase or sign up for our newsletter.
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Non-Personal Information: This includes data such as your IP address, browser type, pages you visit on our website, and how you interact with the site. This is collected automatically using cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders, including payment processing, shipping, and order confirmations.
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To provide customer support and address your inquiries or concerns.
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To send promotional materials, updates, or newsletters if you have opted in.
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To improve our website and services based on user preferences and behavior.
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To comply with legal obligations, such as fraud prevention or tax reporting.
Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes of fulfilling your order, such as:
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Payment processors (e.g., credit card companies)
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Shipping carriers
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Email service providers
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Hosting providers
These third parties are contractually obligated to protect your information and only use it for the purposes for which it was provided.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.
Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is entirely foolproof. We cannot guarantee the security of your data while it is transmitted to us over the internet.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze trends, and gather demographic information. Cookies are small text files that are stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly if you disable cookies.
Your Rights and Choices
You have the following rights regarding your personal data:
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Access: You may request a copy of the personal data we hold about you.
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Correction: You may request corrections or updates to your personal data.
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Deletion: You may request that we delete your personal data, subject to certain legal limitations.
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Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
​To exercise any of these rights, please contact us at rabbitholecreek@gmail.com
Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
Rabbit Hole Creek
Email: rabbitholecreek@gmail.com